FAQ

Please find below answers to some of our most commonly asked questions. If you can't find the answer you’re looking for please feel free to contact us here.

Do we accept returns?
We do not accept returns. If there is a fault with any of the products within your hamper please contact us at hello@farmersdaughterhampers.com.au. We will endeavour to rectify the issue as soon as possible.

Can I cancel an order?
If you need to cancel your order please contact us immediately at hello@farmersdaughterhampers.com.au. Once payment has been accepted, cancellation is at discretion of Farmers Daughter Gourmet Hamper.

Can I create a custom hamper?
Yes you can! We are more than happy to accommodate your special requests. Please contact us to discuss your needs, and we can provide you with a custom quote. Please allow extra time for us to design & source products to avoid disappointment.

How do I arrange Local Delivery or Australia Wide Shipping?
Please see Delivery Page for all details. If you are still unsure or have a question, please contact us to chat further.

How much is the cost of Shipping?
The cost of shipping your selected gift hamper is calculated based on weight & size. All Shipping is via Australia Post, rates will be automatically calculated at checkout depending on your selected hamper.